GIft Cards
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Where Can I Get Gift Cards?
KBXtreme offers physical gift cards for the Arcade, Bowling and Chubby’s Diner available for purchase at the center.
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Are there Chubby's Diner Gift Cards Too?
Yes. Chubby’s Diner offers electronic gift cards that can be emailed to your recipient here.
Arcade
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How do I purchase an arcade play card?
Arcade play cards can be purchased at any of the four red iTeller kiosks located at the arcade entrance and game lounge.
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How do I register my arcade play card?
At the customer registration kiosk located at the arcade entrance or ask one of our customer service associates to get you registered.
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How can I upgrade my play card to VIP?
Register your play card then proceed to the customer service desk and ask an associate to upgrade your registered play card to VIP.
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How do I use my arcade play card on the games?
We use tap-to-play technology. Just tap your card on the card reader located on each game to get it started.
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Do my points and credits expire?
No. As long as you have your play card you will have your points and credits.
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I lost/damaged my arcade play card! What can be done?
Lost, stolen or damaged arcade play cards can be restored ONLY if the play card was registered. Purchase a new play card at a fee of $1 and the registered account will be transferred to the new play card.
Bowling
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Are reservations required for bowling?
Reservations are not required, but strongly recommended. We have 16 lanes and often host tournaments, bowling leagues, big parties, concerts, and other events. You can book and pay in full here to guarantee your reservation. Calling in advance or stopping by the customer service desk are other ways we can reserve a bowling lane for you. Booked and paid lanes are non-refundable, however you may notify us of a change at least 24 hours in advance for a reschedule option at the same pricing tier. Deposits are non-refundable.
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What if we’re late for our reservation?
While we do our best to accommodate all booked reservations, we cannot guarantee that we can extend the duration of your reservation. Your reservation may be pushed back to the next available time or cancelled. Call the customer service desk at 808.326.2695 if you will be arriving late, need to schedule a later time or cancel your reservation.
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When is open bowling?
During open bowling, anyone can walk in, pay for a lane and bowl for a set amount of time. Open bowling is Daily from 9am – 5pm, 7 days a week. Reservations are recommended.
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Can I bowl by the game instead of by the hour?
No, bowling is only sold by the hour. A single lane can accommodate up to 6 bowlers who can bowl unlimited games for 1 hour. Additional hours may be purchased.
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What if I run out of time and want to finish my game?
Time may be extended for an additional fee. Visit the customer service desk to request an extension
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Can I reserve a specific lane or table?
Generally, lanes and tables are on a first come, first served basis. Although KBXtreme works hard to accommodate reserving specific requested lanes, we cannot guarantee this in the case there are mechanical issues on requested lanes. Tables behind the lanes are reserved for party package purchases only.
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Are bowling shoes required?
Bowling shoes are required. Bowling shoes are available for rent. If you have your own bowling shoes, they will need to be approved by the customer service associate at check in.
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Is there an age restriction for bowling? Are bumpers available for children?
Bowling is the perfect activity for people of all ages! For younger bowlers, they must be supervised by an adult. Bumpers are available and can be requested at any time. Bumper rails can be set up for specific bowlers as you wish and can be controlled directly from your lane console. Ball ramps are also available at no extra charge.
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Are alcoholic beverages and food allowed at my lane?
Both are allowed. All food and beverages must be purchased from Chubby’s Diner and the X-Factor Bar. Convenient lane-side ordering is available by scanning the QR codes located on your bowling lane console or lane table.
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Do you have special rates for large party bookings?
If you are planning a large event, please head to our contact a planner page or call 808.326.BOWL to inquire.
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What is the cost to bowl?
Lane rental prices are lower during off-peak hours, such as weekday mornings or afternoons, and higher during busy times like weekend nights. This keeps lanes available when demand is high while offering budget-friendly options during quieter times. Check our reservation system for the best time for your schedule and your budget.
Bar